Best Western Plus Executive Residency Franklin
835 Upper Union Street, Near Franklin Historical Museum, Franklin, MA 02038, United States
Rating
4.1
GreenLeader
2024
Price Level
$$
Rooms
100
Pets
Yes
12
Dec
Best Western Plus Executive Residency Franklin, Franklin
Best Western Plus Executive Residency Franklin
Best Western Plus Executive Residency Franklin is situated in Franklin and features barbecue facilities. Among the facilities at this property are a shared lounge and an ATM along with free WiFi throughout the property. The hotel has an indoor pool fitness centre and a 24-hour front desk. Guests at the hotel can enjoy a continental or a buffet breakfast. Hawthorn Suites Wyndham Franklin offers a hot tub. The accommodation also provides a business centre and guests can check the newspapers at Best Western Plus Executive Residency Franklin. Providence is 35 km from the hotel while Newton is 39 km from the property. The nearest airport is T.F. Green Airport 42 km from Hawthorn Suites Wyndham Franklin.
Price & Availability
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Overall
Very Good
4.1
980 reviews
5
466
4
374
3
180
2
89
1
72
Customers Review
Value 4.2
Location 4.1
Cleanliness 4.1
Comfort 4.2
Neighborhood 4.1
Amenities 3.8
Condition 4
Recomendation 86.6%
“Nothing fancy, but I wasn't looking for that. Breakfast in a bag is better than no breakfast . The pool was not open. Those 2 things have it a four...but they are all covid factors and not a reflection of the establishment. It was nice to be able to have our dog go with us, and their fee for dogs was not ridiculous like other places.”
— Pam Jones
“I wish they have a zero start option.... I booked this hotel to spend 3 days with family and kids to enjoy MA and the indoor pool so kids would be able to have fun .. I drove from Canada for 8 hours .. arrived tired and just want to get into my room ... i expected to have front desk as a nice person smiling and welcoming .. he was just sooo rude and seems like he doesn't care about the hotel reputation .. anyhow .. I asked him about the pool time while I am checking in .. he said the pool is under renovation or something like that .. I was like WHAT !!! I have my kids and the pool is the main reason why I booked here , pics of pool and spa where published on all booking sites where they had it closed !!!!!! . He was so rude and said you I don't know what to tell you but this is what we have ... so I went to the room and called the booking tired party company and they were nice and understanding and in 2 hours after I talked to the rude Manager and being their waiting for the 3rd party to call him " since he said they have to call me ... lol and then I refund .. so horrible.. he didnt even try to call them ... i had to do all the work for Mr front desk manager .. they finally called back the Same person " he said he is the manager " and figure out the refund and the security deposit which I have never heard about before but they would charge a 30$ per night security deposit in case you did something wrong to the room ... anyhow .. I endup checking out late and trying to find another hotel last moment with my old parents and my 2 little kids. .. It was a nightmare experience .. I definitely wouldn't recommend this hotel not for the pool and misleading info during booking ... but just for the rude manager himself and the awful way he treats the hotel guests ..”
— Alex Dallas
