Baechtel Creek Inn, an Ascend Hotel Collection Member

Scott Kopman

Dec 05, 2022

1

Worked there for 3 months biting my tongue and gritting my teeth watching how the owner BOB RODRIGUEZ treated people with no respect, insults, and bullying including every employee. There must have been 20 NEW employees get hired and never make it a week just while I worked there...I got fired myself(while digging through his dumpster for his recycling) for just loading the washer with dirty linen)HIGHLY NOT RECOMMENDED for employment or for stay!!!!! Trabalhei lá por 3 meses mordendo a língua e cerrando os dentes vendo como o dono BOB RODRIGUEZ tratava as pessoas sem respeito, insultos e bullying incluindo todos os funcionários. Deve ter havido 20 NOVOS funcionários contratados e nunca completaram uma semana apenas enquanto eu trabalhava lá ... Eu mesmo fui demitido (enquanto vasculhava sua lixeira para sua reciclagem) por apenas carregar a máquina de lavar com roupa suja) ALTAMENTE NÃO RECOMENDADO para emprego ou para estadia!!!!!

Scott Kopman

Dec 05, 2022

1

Worked there for 3 months biting my tongue and gritting my teeth watching how the owner BOB RODRIGUEZ treated people with no respect, insults, and bullying including every employee. There must have been 20 NEW employees get hired and never make it a week just while I worked there...I got fired myself(while digging through his dumpster for his recycling) for just loading the washer with dirty linen)HIGHLY NOT RECOMMENDED for employment or for stay!!!!!

Jason Langmead (Am1Zappafan)

Nov 05, 2022

3

This was an ok stay . I was surprised it was an Assend Collection hotel which normally is Choice Hotels top of the line . I am a diamond member with Choice and this seemed more like a Quality Inn to me . We slept well though and it's a nice location . Hoping to get my deposit returned as it's been a few days now....hint hint . Esta foi uma estadia ok. Fiquei surpreso por ser um hotel Assend Collection, que normalmente é o melhor da linha da Choice Hotels. Eu sou um membro diamante com Choice e isso parecia mais um Quality Inn para mim. Dormimos bem e é um local agradável. Na esperança de obter meu depósito devolvido, pois já faz alguns dias .... dica de dica.

Brian Wilson

Nov 05, 2022

4

Probably the nicest place in Willits and we'll worth the price. Very nice and comfortable rooms, very well maintained and very friendly staff. They do offer a breakfast albeit somewhat limited in selection. Provavelmente o lugar mais bonito em Willits e vamos valer o preço. Quartos muito agradáveis e confortáveis, muito bem conservados e funcionários muito simpáticos. Eles oferecem um café da manhã embora um pouco limitado na seleção.

Jason Langmead (Am1Zappafan)

Nov 05, 2022

3

This was an ok stay . I was surprised it was an Assend Collection hotel which normally is Choice Hotels top of the line . I am a diamond member with Choice and this seemed more like a Quality Inn to me . We slept well though and it's a nice location . Hoping to get my deposit returned as it's been a few days now....hint hint . Esta fue una buena estancia. Me sorprendió que fuera un hotel de la colección Assend, que normalmente es el mejor de Choice Hotels. Soy miembro diamante de Choice y esto me pareció más un Quality Inn. Sin embargo, dormimos bien y es un buen lugar. Con la esperanza de que me devuelvan el depósito, ya que han pasado unos días ahora...

Brian Wilson

Nov 05, 2022

4

Probably the nicest place in Willits and we'll worth the price. Very nice and comfortable rooms, very well maintained and very friendly staff. They do offer a breakfast albeit somewhat limited in selection. Probablemente el mejor lugar en Willits y vale la pena el precio. Habitaciones muy bonitas y cómodas, muy bien cuidadas y personal muy amable. Ofrecen un desayuno aunque algo limitado en la selección.

Brian Wilson

Oct 20, 2022

4

Probably the nicest place in Willits and we'll worth the price. Very nice and comfortable rooms, very well maintained and very friendly staff. They do offer a breakfast albeit somewhat limited in selection.

Jason Langmead (Am1Zappafan)

Oct 05, 2022

3

This was an ok stay . I was surprised it was an Assend Collection hotel which normally is Choice Hotels top of the line . I am a diamond member with Choice and this seemed more like a Quality Inn to me . We slept well though and it's a nice location . Hoping to get my deposit returned as it's been a few days now....hint hint .

Donna Gavazza

Oct 05, 2022

2

The cooler worked after we cleaned the filters. They were very dirty, black. Had to ask for towels an shampoo coffees an still had to go get bar soap. Will not go there ever again also had to pay 150 deposit. STOP DON'T GO THERE. O cooler funcionou depois que limpamos os filtros. Eles eram muito sujos, pretos. Tive que pedir toalhas um xampu cafés e ainda tinha que ir buscar sabonete em barra. Não vai lá nunca mais também teve que pagar 150 de depósito. PARE NÃO VÁ LÁ.

Donna Gavazza

Oct 05, 2022

2

The cooler worked after we cleaned the filters. They were very dirty, black. Had to ask for towels an shampoo coffees an still had to go get bar soap. Will not go there ever again also had to pay 150 deposit. STOP DON'T GO THERE. El enfriador funcionó después de que limpiamos los filtros. Estaban muy sucias, negras. Tuve que pedir toallas y cafés con champú y todavía tuve que ir a buscar jabón en barra. No volveré a ir allí nunca más, también tuve que pagar un depósito de 150. PARE NO VAYA ALLÍ.

Donna Gavazza

Sep 12, 2022

2

The cooler worked after we cleaned the filters. They were very dirty, black. Had to ask for towels an shampoo coffees an still had to go get bar soap. Will not go there ever again also had to pay 150 deposit. STOP DON'T GO THERE.

Anton Holloman-Wilkins

Sep 05, 2022

3

The room was spacious and clean. However, there was a strange smell in the room and the shower didn't work very well. The front desk workers were polite and helpful. Overall, a decent place to stay for a night or two but don't expect anything too nice. O quarto era espaçoso e limpo. No entanto, havia um cheiro estranho no quarto e o chuveiro não funcionava muito bem. Os funcionários da recepção foram educados e prestativos. No geral, um lugar decente para ficar por uma ou duas noites, mas não espere nada muito bom.

Anton Holloman-Wilkins

Sep 05, 2022

3

The room was spacious and clean. However, there was a strange smell in the room and the shower didn't work very well. The front desk workers were polite and helpful. Overall, a decent place to stay for a night or two but don't expect anything too nice. La habitación era espaciosa y limpia. Sin embargo, había un olor extraño en la habitación y la ducha no funcionaba muy bien. Los trabajadores de la recepción fueron educados y serviciales. En general, es un lugar decente para pasar una noche o dos, pero no esperes nada demasiado agradable.

Anton Holloman-Wilkins

Aug 09, 2022

3

The room was spacious and clean. However, there was a strange smell in the room and the shower didn't work very well. The front desk workers were polite and helpful. Overall, a decent place to stay for a night or two but don't expect anything too nice.

Cheryl Ozbirn

Aug 05, 2022

1

Made a reservation in the morning thru a 3rd party. Called the hotel to let them know we were running late. I double checked to make sure they were pet friendly ( we were told they were) they told us the had a 35 lb weight limit. They refused to let my dogs stay unless they were left in the car. I explained how our truck was just stolen and we were driving a rental back home.I wasn't leaving my dogs to be taken along with the car. They refused to refund our money because we didn't give 48 hrs notice.We were not informed by anyone about the 35lb limit until I questioned it. If we can't stay our money should have been refunded. Fez uma reserva de manhã através de um terceiro partido. Liguei para o hotel para que eles soubessem que estávamos atrasados. Eu verifiquei duas vezes para garantir que eles aceitassem animais de estimação (nos disseram que eram) eles nos disseram que tinham um limite de peso de 35 libras. Eles se recusaram a deixar meus cães ficarem a menos que fossem deixados no carro. Expliquei como nosso caminhão foi roubado e estávamos dirigindo um carro alugado de volta para casa. Eu não estava deixando meus cachorros para serem levados junto com o carro. Eles se recusaram a reembolsar nosso dinheiro porque não demos 48 horas de antecedência. Não fomos informados por ninguém sobre o limite de 35 libras até que eu questionei. Se não pudermos ficar, nosso dinheiro deveria ter sido reembolsado.

Cheryl Ozbirn

Aug 05, 2022

1

Made a reservation in the morning thru a 3rd party. Called the hotel to let them know we were running late. I double checked to make sure they were pet friendly ( we were told they were) they told us the had a 35 lb weight limit. They refused to let my dogs stay unless they were left in the car. I explained how our truck was just stolen and we were driving a rental back home.I wasn't leaving my dogs to be taken along with the car. They refused to refund our money because we didn't give 48 hrs notice.We were not informed by anyone about the 35lb limit until I questioned it. If we can't stay our money should have been refunded. Hice una reserva por la mañana a través de un tercero. Llamé al hotel para avisarles que llegábamos tarde. Verifiqué dos veces para asegurarme de que admitieran mascotas (nos dijeron que lo eran) y nos dijeron que tenían un límite de peso de 35 lb. Se negaron a dejar que mis perros se quedaran a menos que los dejaran en el auto. Le expliqué cómo acababan de robar nuestro camión y estábamos manejando uno de alquiler de regreso a casa. No iba a dejar a mis perros para que se los llevaran con el coche. Se negaron a devolvernos el dinero porque no avisamos con 48 horas de antelación. Nadie nos informó sobre el límite de 35 lb hasta que lo cuestioné. Si no podemos quedarnos, nuestro dinero debería haber sido reembolsado.

Cheryl Ozbirn

Jul 24, 2022

1

Made a reservation in the morning thru a 3rd party. Called the hotel to let them know we were running late. I double checked to make sure they were pet friendly ( we were told they were) they told us the had a 35 lb weight limit. They refused to let my dogs stay unless they were left in the car. I explained how our truck was just stolen and we were driving a rental back home. I wasn't leaving my dogs to be taken along with the car. They refused to refund our money because we didn't give 48 hrs notice. We were not informed by anyone about the 35lb limit until I questioned it. If we can't stay our money should have been refunded.

Vincent Hernandez

Aug 26, 2021

5

Super sossegado, embora esteja bem no meio da cidade. Facilitou o check-in após a reserva no booking.com. Limpe quartos confortáveis com comida a cerca de 5 minutos a pé. Também um parque incrível para cães para os amigos peludos, mas um depósito de $ 150.

Vincent Hernandez

Aug 26, 2021

5

Súper tranquilo a pesar de que está justo en el medio de la ciudad. Facilitó el registro después de reservar en booking.com. Habitaciones limpias y confortables con comida a 5 minutos a pie. También un increíble parque para perros para los amigos peludos, pero un depósito de $ 150.

Vincent Hernandez

Aug 20, 2021

5

Super peaceful even though it's right in the middle of the town. Made it easy to check in after booking on booking.com. Clean comfortable rooms with food within a 5 minutes walking distance. Also a awesome dog park for the furry friends but $150 deposit.

Matt Noon

Aug 19, 2021

4

Confortável, cama limpa, superfícies poderiam usar uma limpeza melhor (nem tudo foi limpo). 4.5 Eu ficaria aqui em qualquer outro lugar em Willits

Matt Noon

Aug 19, 2021

4

Cama cómoda y limpia, las superficies necesitarían una mejor limpieza (no todo se limpió). 4.5 Me quedaría aquí en cualquier otro lugar de Willits

Matt Noon

Aug 19, 2021

4

Comfortable, Clean Bed, Surfaces could use better cleaning (Not everything was wiped down). 4.5 I would stay here over anywhere else in Willits

David Welsh

Aug 05, 2021

1

Fiz uma reserva para um de nossos funcionários porque sua lista dizia que aceita animais de estimação. Quando ele chegou, o balconista disse que eles tinham apenas dois quartos designados para animais de estimação e que eles estavam reservados. Ela disse a ele que não haveria cobrança pelo quarto e o mandou embora. No dia seguinte, recebemos uma cobrança de cartão de crédito para o quarto em que ele não ficou. Quando entrei em contato com Rose, a gerente, ela disse que o prazo de cancelamento havia passado e ainda tínhamos que pagar por isso. Ganância e mau serviço ao cliente neste lugar.

Christine Biondo

Aug 05, 2021

2

O hotel é muito bonito do lado de fora e tínhamos grandes esperanças, mas ficamos super decepcionados quando chegamos no quarto. Eu não queria postar uma avaliação negativa, pois a equipe foi gentil, mas esse tipo de condições são simplesmente inaceitáveis para um quarto de $ 200 por noite. Na verdade, inaceitável para quaisquer acomodações. Temos um dos últimos quartos disponíveis, então talvez eles deixem o pior para o final? Independentemente disso, não deve ser dado a hóspedes pagantes. Havia um fedor almiscarado de cigarro que eles estavam claramente tentando disfarçar com purificadores de ar nos cantos da sala. Não funcionou. A pior parte foi a roupa de cama e os colchões manchados. Eles eram nojentos. Fui puxar os lençóis e não havia nenhum lençol, então o colchão estava exposto e eles estavam imundos. Eles eram bons em conforto, mas tentar dormir depois de ver o estado dos colchões era difícil. Eles precisam fazer melhor.Observe também que eles não servem café da manhã durante a Covid, mas deram um voucher para um café da manhã de $ 5 em um restaurante local.

Christine Biondo

Aug 05, 2021

2

El hotel es realmente lindo desde el exterior y teníamos muchas esperanzas, pero quedamos muy decepcionados una vez que llegamos a la habitación. No quería publicar una crítica negativa ya que el personal fue amable, pero este tipo de condiciones son simplemente inaceptables para una habitación de $ 200 la noche. Realmente inaceptable para cualquier acomodación. Tenemos una de las últimas habitaciones disponibles, así que tal vez guarden lo peor para el final. Independientemente, no se debe dar a los huéspedes que paguen. Había un olor a cigarrillo, almizclado que claramente estaban tratando de cubrir con ambientadores en las esquinas de la habitación. No funcionó. La peor parte fue la ropa de cama y los colchones manchados. Eran repugnantes. Fui a retirar las sábanas y no había sábana ajustable, por lo que el colchón estaba expuesto y estaban sucias. Estaban bien en cuanto a comodidad, pero tratar de dormir después de ver el estado de los colchones fue difícil. Necesitan hacerlo mejor.También tenga en cuenta que no sirven desayuno durante Covid, pero dieron un cupón para el desayuno de $ 5 en un restaurante local.

David Welsh

Aug 05, 2021

1

Hice una reserva para uno de nuestros empleados porque su listado decía que admite mascotas. Cuando llegó, el recepcionista le dijo que solo tenían dos habitaciones designadas para mascotas y que estaban reservadas. Ella le dijo que no habría ningún cargo por la habitación y lo envió a su camino. Al día siguiente recibimos un cargo en la tarjeta de crédito por la habitación en la que no se quedó. Cuando me comuniqué con Rose, el gerente, me dijo que había pasado el tiempo de cancelación y que aún teníamos que pagarlo. Codicia y mal servicio al cliente en este lugar.

Christine Biondo

Aug 05, 2021

2

The hotel is really cute from the outside and we had high hopes, but were super disappointed once we got in the room. I didn’t want to post a negative review as the staff were kind, but these kind of conditions are just simply unacceptable for a $200 a night room. Actually unacceptable for any accommodations. We got one of the last rooms available, so maybe they save the worst for last? Regardless, it shouldn’t be given to paying guests. There was a cigarette, musky stench that they were clearly trying to cover up with air fresheners in the corners of the room. It didn’t work. The worst part was the stained bedding and mattresses. They were disgusting. I went to pull back the sheets and there was no fitted sheet so the mattress was exposed and they were filthy. They were fine comfort wise, but trying to sleep after seeing the status of the mattresses was tough. They need to do better.Also note they don’t serve breakfast during Covid, but did give a voucher for $5 breakfast at a local restaurant.

David Welsh

Aug 04, 2021

1

I made a reservation for one of our employees because their listing said pet friendly. When he arrived, the clerk told him they only have two rooms that are designated pet friendly, and they were booked. She told him there would not be a charge for the room and sent him on his way. The next day we received a credit card charge for the room he did not stay in. When I contacted Rose the manager, she said he was past the cancellation time and we had to still pay for it. Greed and poor customer service at this place.

Sushant Agrawal

Jul 26, 2021

1

Ficamos neste hotel por 1 noite e depois de um mês eles cobraram meu cartão de crédito alegando que danificamos guardanapos, toalhas e tapete de banho. Que dano alguém pode causar nas toalhas? Não fizemos nada. Eles acusaram meu CC sem me notificar e sem fornecer evidências. Eu entrei em litígio contra as acusações e também vou entrar com uma reclamação contra o hotel. Absolutamente irracional. Nunca tivemos essa experiência de qualquer hotel que ficamos em nossa vida até agora.

Gwen tracer

Jul 26, 2021

4

Este é um lugar limpo e agradável para ficar com uma equipe maravilhosa. Uma mulher muito simpática nos registrou e nos deu uma grande lista de coisas para fazer no caminho até 101. Do Meio-Oeste, nas férias, é ótimo ter alguém apontando as pequenas coisas que teríamos perdido de outra forma!

Gwen tracer

Jul 26, 2021

4

Este es un lugar agradable y limpio para alojarse con un personal maravilloso. Una mujer muy agradable nos registró y nos dio una gran lista de cosas que hacer en el camino hacia la 101. ¡Desde el Medio Oeste de vacaciones es genial tener a alguien que nos señale las pequeñas cosas que de otra manera nos hubiéramos perdido!

Sushant Agrawal

Jul 26, 2021

1

Nos alojamos en este hotel por 1 noche y después de un mes cobraron mi tarjeta de crédito alegando que dañamos servilletas, toallas y alfombrillas de baño. ¿Qué daño puede hacer alguien a las toallas? No hicimos nada. Acusaron a mi CC sin notificarme y sin proporcionar pruebas. He presentado una disputa contra los cargos y también voy a presentar una queja contra el hotel. Absolutamente irrazonable. Nunca tuve esa experiencia en ningún hotel en el que nos alojamos en nuestra vida hasta ahora.

Sushant Agrawal

Jul 26, 2021

1

We stayed at this hotel for 1 night and after one month they charged my credit card claiming that we damaged napkins, towels and bath mat. What damage can someone do to towels? We didn’t do anything. They charged my CC without notifying me and providing no evidence. I have filed dispute against charges and also going to file complaint against hotel. Absolutely unreasonable. Never had such experience from any hotels we stayed in our life so far.

Gwen tracer

Jul 23, 2021

4

This is a nice clean place to stay with wonderful staff. A very nice woman checked us in and gave us a great list of things to do on the way up 101. From the Midwest on vacation it's great to have someone point out the small things we would have missed otherwise!

Kristin Tompkins

Jun 26, 2021

4

Nós estivemos aqui duas vezes na mesma semana. Os quartos eram limpos e as camas confortáveis. Os jardins são charmosos e a equipe foi adorável $ 200 por noite parecia um pouco alto para este estabelecimento, uma vez que era muito básico. A máquina de gelo funcionou ocasionalmente. Minha maior preocupação era que não houvesse uma fechadura na parte interna das portas. Isso me surpreende, pois este é um motel e as portas se abrem diretamente do lado de fora. Gostaria de ficar aqui novamente para a conveniência e limpeza.

Kristin Tompkins

Jun 26, 2021

4

Nos alojamos aquí dos veces en la misma semana. Las habitaciones estaban limpias y las camas eran cómodas. Los jardines son encantadores y el personal era encantador $ 200 la noche parecía un poco alto para esta propiedad ya que era muy básico. La máquina de hielo funcionaba de vez en cuando. Mi mayor preocupación era que no había un cerrojo en el interior de las puertas. Esto me sorprende ya que este es un motel y las puertas se abren directamente afuera. Me alojaría aquí de nuevo por la comodidad y la limpieza.

Kristin Tompkins

Jun 22, 2021

4

We stayed here twice in the same week. Rooms were clean and beds comfortable.The grounds are charming and the staff was lovely $200 a night seemed a little high for this property since it was very basic. The ice machine worked occasionally. My biggest concern was there is not a deadbolt on the inside of the doors. This surprises me since this is a motel and doors open directly outside. I would stay here again for the convenience and cleanliness.

Liz Smith

Apr 26, 2021

5

Este hotel é um lugar maravilhoso para ficar. Aconchegante, limpo e a equipe é incrível! Eu viajo muito e é raro obter um atendimento ao cliente tão incrível como recebi de Cheryl na recepção. Ela é excelente. Cheryl fez tudo para ter um quarto disponível para mim. Expliquei que estava dirigindo de outra área e que precisaria de um quarto por algum tempo. Cheryl garantiu que eu teria o que precisava e estaria confortável quando chegássemos. Nós aparecemos tarde e parecia menos check-in e o quarto era adorável. É muito claro que este hotel pertence a indivíduos que se orgulham de sua propriedade.

Liz Smith

Apr 26, 2021

5

Este hotel es un lugar maravilloso para quedarse. Acogedor, limpio y el personal es increíble. Viajo mucho y es raro obtener un servicio al cliente tan increíble como el que recibí de Cheryl en la recepción. Ella es de primera. Cheryl hizo todo lo posible para tener una habitación disponible para mí. Le expliqué que conducía desde otra zona y que necesitaría una habitación durante algún tiempo. Cheryl se aseguró de que yo tuviera lo que necesitaba y que me sintiera cómoda una vez que llegáramos. Llegamos tarde y parecía menos registrarnos y la habitación era preciosa. Está muy claro que este hotel es propiedad de personas que se enorgullecen de serlo.

liz smith

Apr 23, 2021

5

This hotel is a wonderful place to stay. Cozy, clean, and the staff is amazing! I travel a lot and it’s rare to get such amazing customer service like I received from Cheryl at the front desk. She is top notch. Cheryl went above and beyond to have a room available for me. I explained that I was driving from another area and I would need a room for some time. Cheryl made sure that I would have what I needed and be comfortable once we arrived. We showed up late and had a seem less check in and the room was lovely. It’s very clear that this hotel is owned by individuals who have pride in there ownership.

annetics

Hot Tub & Hot Breakfast in Willets

5

We booked shortly before arriving on HotelTonight and as we were asking about how late the hot tub would be open, the clerk offered to give us some extra towels to use for the hot tub so weâd still...

Explorer725973

A diamond in Willits

5

Stayed at Baechtel for 4 days. Four beautiful relaxing days in my first trip ever to the West Coast. The staff was amazing. From check in to check out they went above and beyond amd made my visit...

Nomad17889386039

Wonderful Inn, staff sweet as can be!

5

We happened upon Baechtel Creek Inn at 11pm after our family had some unforeseen events take place en route to San Francisco. Despite it being late the front desk staff were absolutly wonderful! The...

carole f

Anniversary trip

3

This hotel has a very nice pool area. The rooms have all the conveniences such as microwave, fridge etc. It was quite comfortable and quiet because it sits in a cul de sac away from the main road...

alansM2471KR

Clean, comfortable and quiet

4

We stayed one night at Bechtel Creek. Our room was very comfortable. Our only complaint would be lighting. My wife and I like to read in the evening and the room was just too dark to allow that...

BeccaMarie

Friendly staff, rooms were as expected for the city/rating/price

4

We stayed here for one night as we were passing through Willits. I likely wouldnât choose Willits as a stopping point if I had to do it over again, but if I needed to stay in Willits, this hotel...

Baechtel Creek Inn, an Ascend Hotel Collection Member, Willits

Baechtel Creek Inn, an Ascend Hotel Collection Member

Price & Availability

Overall

Customers Review

Baechtel Creek Inn, an Ascend Hotel Collection Member, Willits

Baechtel Creek Inn, an Ascend Hotel Collection Member

Price & Availability

Travelers

Overall

Customers Review