Phone Number 013729190
DoubleTree by Hilton Cheltenham
Cirencester Road Charlton Kings, Near Cheltenham Town Hall, Cheltenham, GL53 8EA, United Kingdom
Rating
3.9
Price Level
$$
Rooms
148
Pets
Yes
from $ 975.27
29
Jun

DoubleTree by Hilton Cheltenham, Cheltenham

DoubleTree by Hilton Cheltenham

Perched on the edge of Lilley Brook Golf Course, our manor house mixes contemporary luxury with a Georgian aesthetic. We're two miles from central Cheltenham, with the sprawling Cotswolds 20 minutes away. Indulge in our full-service spa and afternoon tea in the lounge, and enjoy an indoor pool, steam room, and complimentary welcome cookie. The Georgian manor house of DoubleTree by Hilton Cheltenham offers complimentary WiFi free parking and is set in beautiful landscaped gardens that overlook Lilley Brook's 18-hole golf course. Guests can enjoy the onsite spa beauty salon and fitness centre. Guests can enjoy a drink at the bar or a meal in the restaurant. Upon check-in guests can enjoy a complimentary cookie. The rooms feature flat-screen TVs and a hospitality tray. Every room has an en-suite bathroom with complimentary toiletries provided. Additional extras available in the deluxe rooms include chocolates and bathrobes and the rooms offer garden views. The suites feature a separate living/dressing room a sofa bed and a 50-inch TV. The onsite leisure centre features a 15-metre pool sauna steam room and hot tub. Beauty treatments and massage are also offered and there is a gym with fitness classes available. There are two eateries at the hotel the Lakeside Restaurant offers cooked and Continental breakfast and an a la carte dinner menu in a beautiful setting overlooking the garden and lake. Lilley Brook Bar & Lounge offers specialty teas and coffees afternoon tea lunch bar snacks and light evening meals. Business facilities are available including meeting rooms audio and visual equipment for hire and printing and photocopying services. Cheltenham Racecourse is 4 miles from the property and it is 5 miles to GCHQ. Cheltenham’s spa town centre is less than 2 miles away. It is a 2-minute walk to a bus stop. The Cotswolds can be reached in a 22-minute drive.

DoubleTree by Hilton Cheltenham

Price & Availability

Select your room

Room

Cosy Double Room ·

Room Only · Double
Total
$ 975.28
Room

Standard King Room ·

Room Only · King
Total
$ 1,024.89
Room

Cosy Double Room ·

Bed & Breakfast · Double
Total
$ 1,181.69
Room

Standard King Room ·

Bed & Breakfast · King
Total
$ 1,224.83
DoubleTree by Hilton Cheltenham

Deluxe Queen Room (with View) ·

Room Only · Queen
Total
$ 1,279.69
Room

Deluxe Queen Room ·

Room Only · 1 Queen Bed
Book now and save
Total
$ 1,368.63
Bathroom

Standard Queen Room ·

Room Only · Queen
Total
$ 1,459.09
DoubleTree by Hilton Cheltenham

Queen Bed - Deluxe Room ·

Room Only
15% discount
Total
$ 1,460.90
DoubleTree by Hilton Cheltenham

Twin Bed - Deluxe Room ·

Room Only
15% discount
Total
$ 1,460.90
DoubleTree by Hilton Cheltenham

King Bed - Deluxe Room ·

Room Only
15% discount
Total
$ 1,467.19
DoubleTree by Hilton Cheltenham

Deluxe Queen Room (with View) ·

Bed & Breakfast · Queen
Total
$ 1,479.63
DoubleTree by Hilton Cheltenham

Queen Bed ·

Room Only
15% discount
Total
$ 1,597.30
DoubleTree by Hilton Cheltenham

Twin Bed - Deluxe Room ·

Bed & Breakfast
15% discount
Total
$ 1,688.49
DoubleTree by Hilton Cheltenham

Queen Bed - Deluxe Room ·

Bed & Breakfast
15% discount
Total
$ 1,688.49
Bathroom

Standard Queen Room ·

Bed & Breakfast · Queen
Total
$ 1,697.44
Room

Junior King Suite ·

Room Only · King
Total
$ 1,743.61
DoubleTree by Hilton Cheltenham

Deluxe Queen Room (with View) ·

Half Board · Queen
Total
$ 1,825.86
Room

Junior King Suite ·

Bed & Breakfast · King
Total
$ 1,943.55
Room

Junior King Suite ·

Half Board · King
Total
$ 2,276.49

Overall

Good
3.9
949 reviews
5
375
4
322
3
186
2
110
1
88

Customers Review

Value 3.9
Location 4
Cleanliness 4.2
Comfort 4
Neighborhood 4.2
Amenities 4
Condition 3.8
Recomendation 84.8%
“Staff and service very professional. Food excellent (room service dinner, and breakfast in room). Not aware of a lift so carried case up 2 flights which was OK for me, but may not be for others so make sure you ask for a porter. Room was quiet and comfortable. Pillows as soft as clouds but bed a little firm for me. Would stay here again definitely. Personal y servicio muy profesional. Comida excelente (servicio de cena en la habitación y desayuno en la habitación). No estoy al tanto de un ascensor, así que llevé el caso hasta 2 vuelos, lo cual estuvo bien para mí, pero puede que no lo esté para otros, así que asegúrese de pedir un botones. La habitación era tranquila y cómoda. Almohadas tan suaves como las nubes pero la cama un poco firme para mí. Me alojaría aquí de nuevo definitivamente.”
— Anita Twigger
“We stayed here for an anniversary celebration. In particular my partner and I were very excited to enjoy the spa facilities of the swimming pool, hot tub, steam room and sauna. Unfortunately all of these spa facilities were really quite disgusting. The floors in both the men’s changing rooms and around the pool were covered in bits from peoples shoes and socks, wet from a few days worth of people using them, toilets were dirty and smelt. There were even old ear buds (used!) on the sauna floor. The changing room showers had empty soap dispensers and some around the pool did not work leading me to wonder about the cleanliness of the pool and hot tub.Having really been looking forward to our relaxing night’s stay, it was sad to see my partner choosing not to use its facilities.I did speak to reception and the duty manager. Both were friendly and helpful. After assurances it would be resolved we tried again the next morning. It was better for sure but some of the rubbish laying around in the spa facilities were still present. The website talks about how much extra cleaning is done for guest peace of mind and safety but clearly this is not the case.I do not feel this is a staff issue but perhaps a lack of investment in key areas of the building. Theoretically, this Double Tree has everything it needs to be a wonderful hotel but needs some serious attention. Nos alojamos aquí para una celebración de aniversario. En particular, mi pareja y yo estábamos muy emocionados de disfrutar de las instalaciones de spa de la piscina, el jacuzzi, la sala de vapor y la sauna. Desafortunadamente, todas estas instalaciones de spa eran realmente bastante desagradables. Los pisos de los vestuarios de hombres y alrededor de la piscina estaban cubiertos con pedazos de zapatos y calcetines de la gente, mojados por los días que la gente los usó, los inodoros estaban sucios y olían mal. Incluso había auriculares viejos (¡usados!) En el piso de la sauna. Las duchas de los vestuarios tenían dispensadores de jabón vacíos y algunos alrededor de la piscina no funcionaban, lo que me llevó a preguntarme sobre la limpieza de la piscina y el jacuzzi.Después de haber esperado con ansias nuestra relajante noche de estadía, fue triste ver a mi pareja elegir no usar sus instalaciones.Hablé con la recepción y el gerente de guardia. Ambos fueron amables y serviciales. Después de asegurarnos de que se resolvería, volvimos a intentarlo a la mañana siguiente. Seguro que era mejor, pero todavía quedaba algo de la basura tirada en las instalaciones del spa. El sitio web habla sobre cuánta limpieza adicional se realiza para la tranquilidad y seguridad de los huéspedes, pero claramente este no es el caso.No siento que esto sea un problema de personal, sino quizás una falta de inversión en áreas clave del edificio. Teóricamente, este Double Tree tiene todo lo que necesita para ser un hotel maravilloso, pero necesita mucha atención.”
— Oliver Kemp